Effective Date: April 7, 2026

Shipping

All orders are processed and shipped as quickly as possible.

Domestic (United States)
Orders are shipped via USPS.

International
International orders are fulfilled via DHL or FedEx, depending on destination and service availability.

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or other factors outside of our control. Tito West is not responsible for delays once an order has been handed off to the carrier.

Cancellations

If you need to cancel an order, please contact us within 24 hours of purchase at:
tito@titowest.com

We will do our best to accommodate your request, but cancellations cannot be guaranteed once an order has been processed or shipped.

Returns

To request a return, please email:
tito@titowest.com

Return Requirements
  • Items must be unused
  • Items must be in original packaging
  • Items must be in the same condition as received

Returns that do not meet these conditions may be refused.

Shipping Costs
  • Original shipping costs are non-refundable
  • Return shipping is the responsibility of the customer unless the item is damaged or incorrect

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us as soon as possible with:
  • Your order number
  • Photos of the item and packaging

We will resolve the issue promptly.